Terms of use

Terms os use of Grecogourmet SL

1.- General:

These general conditions of sale are strictly applied to all sales of products made in Spain, excluding the Canary Islands and the Balearic Islands, by Grecogourmet SL, with C.I.F. number B65828675, hereinafter Greco Foie gras, intended for individuals.

Any order made to Greco Foie gras necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the Client of the General Conditions of Sale of Greco Foie gras in force on the day the corresponding order is carried out. In addition, the Client acknowledges that the acceptance of these conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by Greco Foie gras. The fact that Greco Foie gras does not resort at any given time to any of these conditions cannot be interpreted nor will it be the same as renouncing to resort to them in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.

2.- The Prices:

The prices published in Greco Foie gras are in Euros and are valid except for typographical errors. All prices include VAT applicable on the day of the order, any change in the VAT rate will be automatically applied to the prices of the products for sale in Greco Foie gras.

Offers on products for sale in Greco Foie gras will be displayed in the “Offers” section or indicated in the product file and, unless otherwise indicated, will be valid as long as they are displayed on the screen.

3.- Pay mode:

When placing the order, the customer can pay for the purchases they make at Greco Foie gras by credit card, Paypal or Bizum.

4.- Product:

The offers presented by Greco Foie gras are valid within the limit of available stocks. Greco Foie gras reserves the right to modify the assortment of products depending on the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit the seller Greco Foie gras in any way.

5.- Return and cancellation policies

5.1.- Returned goods:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased at Greco Foie gras within 7 days from the date of receipt.

You can return any item purchased at Greco Foie gras, returned in its original packaging, sealed and in perfect condition. In no case must the product show signs of modification and must be in the original packaging without any type of scratch or attempt to open it.

Within a maximum period of 3 days from receipt of the return, Greco Foie gras undertakes to refund it.

Before making the return, you will have to notify the Customer Service department.

If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, Greco Foie gras will bear the costs of the return and new shipment. If the reason for the return is that you are not satisfied with the order, we will refund the amount but not the shipping costs or return costs.

5.2.- Cancel order:

If the cancellation of the order arrives before the departure of the merchandise, the client will not have any expense. In the case of a cancellation after the departure of the order, the customer will be responsible for the shipping costs as well as the return costs of this same order.